We all have feelings that I would call conflict emotions such as anger, irritation, and bitterness.  These emotions arise for a variety of reasons that stem from our past experiences, strong values, unmet expectations, and misunderstandings.  Just like me, I am sure you can reflect on your own experiences of conflict emotions within yourself and others. What do we doRead More →

A couple of years ago, I stopped into a sub-shop to get some lunch.  I went through the line, ordered my sandwich, and was about to pay when suddenly one of the employees behind the counter moaned, lunged forward quickly, hit his head on the counter, fell to the floor, and started shaking uncontrollably.  He was clearly having a seizure. Read More →

I am done leading. I just want to give up and tell everyone, you are on your own now. Fend for yourself. Figure it out without me. I am tired of trying to keep this ship both floating and moving forward. I am going to sit here by myself and let the world around take care of itself. Leadership wasRead More →

Imagine it is your job to be a traffic officer at the busiest intersection in a large city.  You wake up early each morning before the sun comes up, put on your uniform, grab your whistle, and arrive at your intersection before the rush hour traffic emerges in full fury.  You were hired for this position after putting in hoursRead More →

I have spoken to hundreds of people with broad scopes of influence from many different organizations throughout my career.  A common theme consistently emerges that is related to their effectiveness as a leader:  It is their ability to develop and maintain quality relationships. “We Pursue Quality Relationships!” is the fourth guiding principle to building a performance culture.  This is theRead More →

In January, I started a five-part blog series on creating a positive performance culture.  The first blog focused on “We Know Where We are Going!”  The second part to this series was posted in February.  It was focused on “We Own Our Commitments!”  In March everything changed in our world with Covid-19, so I did a five-part weekly video seriesRead More →

Collaboration and decision making can present unique challenges for teams, and even more so in a remote work setting. It is easy to feel disconnected and unappreciated when you can’t just walk across the room and make your point heard. In today’s video, Todd offers tips for successful collaborative decision making in a virtual work environment, including how to startRead More →

When you first start working from home it can introduce new tension into the household since it is harder than ever to balance personal, family, and work time. The way to ease this tension is to create healthy boundaries and communicate them clearly to other family members. In this video, Todd shares specific tips for identifying responsibilities, finding your space,Read More →

Working remotely presents some unique challenges. One of the most common issues people face is Showing Value: Managers need to know their employees are working and producing results; and employees may be concerned that their contributions are not being recognized, which may put them in danger of being laid off. In this video, Todd discusses the problem of Showing ValueRead More →

In last month’s blog, I started a five-part series on creating a positive performance culture.  In the first blog, I focused on “We know where we are going!”  To know where we are going, we must have a clear purpose, vision, and goals.  I will now turn our attention to the second guiding principle:  We own our commitments!  To ownRead More →